Last updated: June 2, 2026

Privacy Policy

TerraXFlame Properties operates this website and related customer communication workflows, including WhatsApp Business communications managed through TerraXFlame WACRM.

Information We Collect

We may collect information you provide through enquiry forms, WhatsApp messages, phone calls, email, property consultation requests, and customer relationship management records. This may include your name, contact details, property preferences, message content, appointment details, notes, and related business communication history.

How We Use Information

We use information to respond to enquiries, arrange consultations, manage property project interest, provide customer support, send requested business communications, maintain security, troubleshoot issues, and improve our services. We do not sell personal information.

WhatsApp Business Communications

If you communicate with us through WhatsApp, message data may be processed through WhatsApp Business Platform services and our CRM system so we can send, receive, organize, and respond to customer conversations.

Service Providers

Data may be processed by providers that support this website, hosting, database, authentication, analytics, communications, and WhatsApp Business Platform operations. These providers process data only as needed to deliver and protect the service.

Your Choices

You may request access, correction, deletion, or export of your personal information by contacting us. Some information may need to be retained where required for security, legal, accounting, or operational reasons.

Contact

For privacy requests, contact us at kennethsws@icloud.com.